Privacy Policy

Effective Date: 24.02.2025
Last Updated: 24.02.2025

1. Introduction

Waves Conveyancing Documents Clearing L.L.C. (“we,” “our,” or “us”) is committed to protecting your personal data and ensuring compliance with applicable data protection laws in the UAE, including Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website or engage with our real estate conveyancing services in Dubai.

By accessing our website and using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

a. Personal Identification Information

  • Full name
  • Contact details (phone number, email address, mailing address)
  • Emirates ID or Passport details (where applicable)

b. Transactional & Property Information

  • Property details (title deed, property location, ownership history)
  • Real estate contracts and legal documents
  • Payment details (bank account, proof of funds, transaction history)

c. Technical & Usage Data

  • IP address, device information, and browser type
  • Website usage data (cookies, browsing history, interactions with our website)

3. How We Use Your Information

We use your personal data for the following purposes:

  • Providing Conveyancing Services – Processing property transactions, drafting contracts, and ensuring legal compliance.
  • Customer Support & Communication – Responding to inquiries, sending updates, and facilitating transactions.
  • Regulatory & Compliance Requirements – Verifying identity, preventing fraud, and fulfilling UAE legal obligations.
  • Marketing & Service Improvements – Sending promotional content (only with consent) and improving website functionality.

4. Legal Basis for Processing Personal Data

We process your personal data based on:

  • Contractual necessity – To perform a service you request.
  • Legal obligation – Compliance with UAE real estate and data protection laws.
  • Legitimate interests – To enhance our services and prevent fraudulent activities.
  • Consent – For marketing communications (you can withdraw at any time).

5. Data Sharing & Disclosure

We do not sell or trade your personal data. However, we may share your data with:

  • Regulatory Authorities – Dubai Land Department, RERA, and other UAE government entities as required by law.
  • Legal & Financial Advisors – Lawyers, banks, and auditors involved in real estate transactions.
  • Service Providers – IT support, payment processors, and cloud storage providers under strict confidentiality agreements.

6. Data Retention & Security

We retain personal data only for as long as necessary to fulfill legal, contractual, or business obligations.

  • All data is stored securely in compliance with UAE data protection laws.
  • We implement strict access controls, encryption, and secure storage measures to prevent unauthorized access or breaches.

7. Your Rights Under UAE Data Protection Law

Under Federal Decree-Law No. 45 of 2021, you have the right to:

  • Access – Request a copy of your personal data.
  • Correction – Update or amend inaccurate data.
  • Erasure – Request deletion of your data (subject to legal requirements).
  • Objection – Restrict processing for marketing purposes.
  • Withdraw Consent – Opt-out of promotional communications.

To exercise these rights, contact us at [insert contact email].

8. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Waves Conveyancing Documents Clearing L.L.C.
Office 1150, Tamani Arts Building, Business Bay, Dubai, UAE
+971 45 709 590
office@wavesconveyancing.com